New Research: Approvals Within ServiceNow

  • Jul 16, 2019,
  • By Jay Hinman

We’ve just released the results of an exclusive new survey we undertook with our partner Pulse Q&A in a new eBook that can be downloaded here.

It’s focused on the role of corporate approvals within today’s modern enterprise – with a special emphasis on how approvals are perceived by users of ServiceNow, the popular cloud-based IT service management platform that is focused on efficient work routing.

This research provides results that answer these and other questions:

  • How are current approval workflows helping or hindering corporate decision-making?
  • How effective is email as a tool for managing approvals?
  • What is the role of mobility in approval management?
  • What role do collaboration tools like Slack and Microsoft Teams have to play?
  • How are approvals uniquely perceived by IT leaders who’ve implemented ServiceNow?

This set of findings shed a great deal of light on the state of enterprise approvals in 2019, both in general, and specifically for organizations that use ServiceNow. We’d love for you to take a look – download it here today.

Jay Hinman

Jay Hinman is the VP of Marketing at Capriza, focused on helping organizations achieve greater business agility and faster decision cycles by accelerating approvals.


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