Customer Experience Leader DirecTV Modernizes to Maintain Their Lead
In a few weeks, we saw our call center costs go down, our field technicians self-enabled, and our customer wait time reduced considerably.Sven Gerjets, SVP IT, DirecTV
City of LA Saves $2.4M on Smart City Journey
Los Angeles is leveraging mobile and cloud technologies to simplify and mobilize workflows and information for city departments, citizens, businesses, and tourists.
Mobile-Enabling Field Teams for Immediate Financial Impact
See how leading-edge companies have mobile-enabled key workflows and business processes to improve customer satisfaction, enhance productivity, ensure accurate invoicing, and provide on-time service delivery.
A New Age of Customer Engagement
Consumers are at the forefront of a mobile revolution. With most adults in the UK owning a smartphone, they expect access to the information they…