Last updated June 10, 2016.
Your privacy is important to Capriza Inc. (Capriza). This privacy policy (“Policy”) applies to the Capriza Site, www.capriza.com and services owned and operated by Capriza. This Policy tells you how personal information is collected, used, disclosed, and protected by Capriza. The use of information collected through our service shall be limited to the purpose of providing the site or services.

Changes to This Policy

We may change this Policy from time to time. If we make any changes to this Policy, we will change the “last updated” date above. If we make any material changes we will notify you by email, sent to the e-mail address specified in your account or by means of a notice on this Site prior to the change becoming effective. We encourage you to check this Policy whenever you use our Site and services to understand how your personal information is used.

Information Collected

We collect information from you in various ways when you use our Site and services. We may also supplement this information with information such as “title” or “industry” from other companies to ensure a complete user profile is created. We collect two general types of information, namely personal information and aggregate data. As used in this Policy, the term “personal information” means information that specifically identifies an individual (such as a name and email address), and demographic and other information when directly linked to information that can identify an individual. Our definition of personal information does not include “aggregate” data. Aggregate data is information we collect about a group or category of services or users from which individual user identities have been removed. In other words, no personal information is included in aggregate data. Aggregate data helps us understand trends in our users’ needs so that we can better consider new features or otherwise tailor our services. This Policy in no way restricts or limits our collection and use of aggregate data, and we may share aggregate data about our users with third parties for various purposes, including to help us better understand our customer needs and improve our services and for advertising and marketing purposes. We collect information you give us on our Site and when you register for and use our services. Examples include the following:

  • Registration and Profile Information. When you register to use our services or update your profile, we may collect various kinds of information about you including, your name and email address; your title, company and other profile information you provide; demographic information; and information you upload like photos, files, and documents.
  • Payment Information. If you choose to use a paid Capriza account or service, our payment processing vendor collects your credit card information and billing address.
  • Submissions and Customer Service. From time to time we may use surveys, contests or sweepstakes requesting personal or demographic information and customer feedback. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information.
  • Automatically Collected Information. We automatically receive certain types of information when you interact with our Web pages, services and communications. For example, it is standard for your Web browser to automatically send information to every Site you visit, including ours. That information includes your computer’s IP address, access times, your browser type and language, and referring Site addresses. We may also collect information about the type of operating system you use, your account activity, and files and pages accessed or used by you. We do not link this automatically-collected information to personal information
  • Cookies and Web Beacons. We may also use certain kinds of technology such as cookies and Web beacons to collect information. Among other things, the use of cookies and Web beacons enables us to improve our Site and emails by seeing which areas and features are most popular, to count the number of computers accessing our Site, to personalize and improve your experience, to record your preferences, and to allow you to visit our Site without re-entering your member ID and/or password. A cookie is a small amount of data which is sent to your browser from a Site’s computers and stored on your computer’s hard drive. Most browsers automatically accept cookies as the default setting. You can modify your browser setting to reject our cookies or to prompt you before accepting a cookie by editing your browser options. However, if a browser is set not to accept cookies or if a user rejects a cookie, some portions of the Site and services may not function properly. For example, you may not be able to sign in and access certain Web page features or services. A Web beacon is an electronic image, also called a “gif,” that may be used on our Web pages to deliver cookies, count visits and compile statistics on usage and campaign effectiveness or in our emails to tell if an email has been opened and acted upon.
  • The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site.

 Use of Personal Information

In general, we use your personal information to process your requests or transactions, to provide you with information or services you request, to inform you about other information, events, promotions, products or services we think will be of interest to you, to facilitate your use of, and our administration and operation of, the Site and services and to otherwise serve you and our users. For example, we may use your personal information:

  • to request feedback and to enable us to develop, customize and improve the Site and our publications, products and services;
  • to conduct marketing analysis, to send you surveys or newsletters, to contact you about services, products, activities, special events or offers from Capriza or our partners and for other marketing, informational, product development and promotional purposes;
  • to send you a welcoming email and to contact you about your use of the Site and services; to respond to your emails, submissions, comments, requests or complaints; to perform after-sales services; to anticipate and resolve problems with our service; to respond to customer support inquiries, for assistance with our product and service development; and to inform you of updates to products and services from Capriza that better meet your needs;
  • to contact you if you win a contest; and
  • for other purposes about which we notify you.

Capriza may store and process personal information in the United States and other countries.

Sharing of Personal Information

Capriza reserves the right to share aggregated demographic information about our customers, sales, and traffic to our partners and advertisers. We will not give, sell, rent, share, or trade any of your personal information or any data that you store using our services to any third party except as outlined in this Policy or with your consent. We may disclose information to a third party to

(a) comply with to protect Capriza, agents, customers, and others including to enforce our agreements, policies and terms of use or

(b) in the good faith belief that disclosure is needed to respond to an emergency, or protect the personal safety of any person

(c) as required by law, such as to comply with a subpoena, or similar legal process,

(d) to companies that provide services to help us with our business activities such as processing your payment or offering live customer support chat. These companies are authorized to use your personal information only as necessary to provide these services to us.

Access and Choice

If your personal information changes, or if you no longer desire our service, you may correct, update or delete it on our Site or deactivate your account by emailing our Customer Support at support@capriza.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.

Choice/Opt-Out

Capriza may send you communications or data regarding our Site and services, including but not limited to (i) notices about your use of our Site and services, including any notices concerning violations of use, (ii) updates, and (iii) promotional information and materials regarding our products and services. You may opt-out of receiving promotional emails from Capriza by following the opt-out instructions provided in those emails. You may also opt-out of receiving promotional emails and other promotional communications from us at any time by emailing support@capriza.com with your specific request. Opt-out requests will not apply to transactional service messages, such as security alerts and notices about your current account and services.

Links to 3rd Party Sites

Our Site includes links to other web sites whose privacy practices may differ from those of Capriza. If you submit personal information to any of those web sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any web site you visit.

Testimonials

We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at support@capriza.com.

Blog / Forum

Our Site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at support@capriza.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Social Media Widgets

Our web site includes social media features, such as the Facebook Like button and widgets. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our web site. Your interactions with these features are governed by the privacy policy of the company providing it.

Enforcement

If you have any questions about this Policy, you should first contact us at support@capriza.com.

Contacting Us

Any questions about this Policy should be addressed to support@capriza.com or through the contact information below.

Capriza Inc.

400 Hamilton Ave.

Palo Alto, CA 94301