It's Time Insurance Companies Catch Up to the 21st Century

Or someone else will steal your sugar.

Changing consumer behavior is causing a digital disruption in the insurance market. Millennials, seeking personalized service and instant response, are responding positively to the likes of modernized companies that understand the need for immediacy. Mobile search plays a large role in customer acquisition, and Google reports mobile has outpaced computer searches. Still, many insurance companies do not have mobile versions of online forms or policy quoting. As a result, prospects turn to alternative providers. Overlooking mobile technologies that replace adjusters’ time-consuming pen-to-paper processes can squander your market advantage. To compete effectively, insurance companies must simplify and mobilize consumers’ interactions and employee workflows.  

The Challenge with IT Modernization for Insurance Systems

 

How do insurance companies meet rising consumer demands? Today’s insurance companies run on thousands of backend systems; most are decades old and not designed for mobility or fast response. Insurance solutions for auto, life, and home are seldom integrated into a single, personalized view for the customer-facing agent or the customer. Additionally, contractor adjustors and even some agents lack access to corporate systems. Yet both need simplified systems that require minimal training. To succeed in this competitive market, companies must modernize the end-user experience without discarding existing applications or disrupting the business.

How Capriza Solves

 

Capriza simplifies and mobilizes any workflow and transforms it into a one-minute workflow, created around what a user needs to do at that moment in time. With Capriza’s enterprise mobile solutions, you can:

  • Modernize self-service quote requests from any mobile platform to drive customer acquisition
  • Empower agents to quickly serve customers from simplified systems
  • Increase employee productivity through modern, mobile, easy-to-use versions of existing insurance and ERP applications
  • Integrate and consolidate data from multiple systems into one unified view of the customer
  • Modernize all systems cost-effectively, with immediate time to value, using existing IT resources

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Capriza Platform Benefits

One-Minute Workflows

One-Minute Workflows

  • Simple, quick, bite-sized Zapps
  • Personalized and customized by user
  • Smart proactive features save users time
Modernize Legacy Systems

Modernize Legacy Systems

  • Application agnostic – works with any HTML-based system
  • Inherit business logic and rules
  • Any device – iOS and Android, smartphones and tablets
No Business Disruption

No Business Disruption

  • 0 Coding, 0 APIs, 0 Upgrades
  • Design a Zapp in days with existing resources
  • Immediate deployment
The Most Secure Way to Go Mobile

The Most Secure Way to Go Mobile

  • No data stored on device
  • End-to-end security encryption – ISO 27001 compliant
  • Integrates with MDM solutions

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